Getting started with your Heyrex 2

Congratulations on getting a Heyrex device to track your dogs health and fitness.  We are confident you will love being able to monitor your dogs wellbeing in the Heyrex app.  Plus you can earn great rewards with our Wag – o’s points programme by simply checking on your pet’s activity.

Getting started is easy - just scan the QR code on the back of your Heyrex device.  From here you will be taken though a simple step by step process to set up your dogs personalised Heyrex account and data plan.  This should take you about 10 minutes. 

Once set up your Heyrex is good to go! Make sure you download the Heyrex App to have all your doggie data at your fingertips.  You can check out your dogs daily wellbeing score, their running and walking activity levels, sleep patterns and more and earn Wag-o rewards while you’re at it.

Quickstart Guide

  • Scan the QR code on the back of your Heyrex and follow the steps to set up and account and data plan. Both must be completed for your Heyrex to work.
  • To ‘wake up’ your Heyrex2 you need to charge it using the cable in side the box.
  • Your Heyrex will glow purple when charging and blue when fully charged.   
  • Using the collar attachment inside the box, place the Heyrex on your dogs collar under their chin.

Note that there are several settings in the Find / location part of the APP. To change the mode it is in and use less battery power click on Find on the map and select the mode you want.

If you have any questions regarding how to set up your Heyrex device please email us at support@heyrex.com and we will be happy to guide you through it.