Q. How do I tell if my receiver is talking to the Heyrex servers?

The easiest way to tell if your receiver is talking to the Heyrex servers is to log in and check if your pets graphs are up to date. If they are then your receiver is talking to our servers.
If they aren't up to date look at the side of your receiver. If it is talking to our servers there will be a solid green light near the aerial.

If there isn't a solid green light try restarting your receiver (disconnect from power and reconnect again)

Frequently Asked Questions

Here’s a place to find common questions about Heyrex. If there’s anything that you can’t find here, please Contact Us.

Distribution Partners
Heyrex History
Why we made it & the Heyrex story.